Please order your medication online through the GP online services, or in the usual way that you request repeat prescriptions. There is no need to ask for extra medicine from your pharmacist or GP. The supply chain remains resilient against the current coronavirus outbreak.
WE REGRET TO INFORM ALL PATIENTS THAT FROM 26.3.2020 WE WILL BE WORKING UNDER EMERGENCY MEASURES.
THIS MEANS ALL ROUTINE DOCTORS, and NURSE APPOINTMENTS THAT ARE CURRENTLY BOOKED, WILL BE CANCELLED AND GOING FORWARD WE WILL BE OFFERING A TELEPHONE TRIAGE SYSTEM FOR PATIENTS THAT NEED MEDICAL ASSISTANCE.
RECEPTION WILL NOT BE ABLE TO BOOK ANY FACE TO FACE DOCTORS APPOINTMENTS.
IF YOU NEED MEDICAL ATTENTION, YOU NEED TO TELEPHONE US, YOU WILL THEN BE ADDED TO A TELEPHONE LIST AND A DOCTOR or NNURSE WILL CALL YOU BACK TO DECIDE HOW BEST TO TREAT YOUR PROBLEM.
IF YOU HAVE ONLINE ACCESS FOR PRESCRIPTIONS, PLEASE USE THIS, IF YOU NEED TO DELIVER YOUR PRESCRIPTION TO THE SURGERY, PLEASE USE THE LETTER BOX. YOUR PRESCRIPTION WILL BE SENT DIRECT TO YOUR NOMINATED PHARMACY
IF YOU HAVE BEEN REFERRED FOR A ROUTINE APPOINTMENT TO SECONDARY CARE (HOSPITAL) THESE HAVE BEEN POSTPONED DURING THIS TIME.
WE WOULD BE GRATEFUL FOR YOUR SUPPORT DURING THESE TEMPORARY CHANGES AND HOPE TO RESUME A NORMAL SYSTEM AS SOON AS WE ARE ABLE TO.
PLEASE DO NOT COME TO THE SURGERY UNLESS YOU ARE ADVISED TO BY THE DOCTOR
STAY UP TO DATE AND FIND INFORMATION ON THE FOLLOWING LINK: https://www.gov.uk/coronavirus
LINKS – PATIENT INFO CORONAVIRUS
General NHS advice
Most patients will be staying at home and social distancing, but for the extremely vulnerable patients you should be self isolating at home and will receive a letter from the NHS.
People falling into this extremely vulnerable group include:
- Solid organ transplant recipients.
- People with specific cancers:
- people with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
- people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
- people having immunotherapy or other continuing antibody treatments for cancer
- people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
- people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
- People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD.
- People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell).
- People on immunosuppression therapies sufficient to significantly increase risk of infection.
- Women who are pregnant with significant heart disease, congenital or acquired.
please read the information on the following link:
Pituitary/ adrenal insufficiency (including steroid sick day rules)
Underlying lung disease (British Lung Foundation)
People with Asthma
People with Diabetes
People affected by Stroke
Children/young people T1 diabetes
People with Heart/circulatory disease
Young people with anxiety
Adults with anxiety
People with Rheumatoid Arthritis
People with cancer
People with inflammatory bowel disease
We have compiled a list of organisations that can offer support and guidance during the coronavirus pandemic:
If you are a patient of ours but also a healthcare professional please use this document for guidance:
The information provided on these factsheets have been checked carefully and are intended to provide a useful resource for our patients from other organisations. The information is correct as of 23rd March 2020, but please be aware that some of the phone numbers and internet links may change in the future. Please also visit nhs.net for more information and support.