Grosvenor Place Surgery Closing 31st March 2021

Please read the information on this page, if you have any questions, please direct these to BSWCCG.feedback@nhs.net   We will answer questions as soon as we are able to

Please do not phone the practice as we need the phones to be free for medical care.

Letter posted to registered households November 2020                                                      

Dear Patients

To all patients who are registered with Grosvenor Place Surgery.

Closure of Grosvenor Place Surgery
The future of general practice is moving towards larger Practices and networks to improve resilience and support a wider provision of services. It has become increasingly difficult for the Partners to sustain a small Practice such as Grosvenor Place Surgery, providing personal care for local families.
Over the past few years we have explored a number of options for the surgery including merging with other practices but this has not been successful.
This letter is to inform you that we have both taken the decision to retire and that regrettably Grosvenor Place Surgery will be closing on the 31 March 2021.

What does this mean for you?
We are working with the BaNES, Swindon and Wiltshire Clinical Commissioning Group (BSW CCG) to manage the transfer of our patients to other practices in Bath before the end of March 2021. The CCG have identified practices in the area that are able to register Grosvenor Place Surgery patients and they look forward to welcoming you in due course.
Your care is our top priority and we will do everything we can to make sure you continue to receive the help and support you need over this time of change.

What do you need to do now?
At this stage you do not need to do anything.
Over the next few weeks we will work with the CCG and the other practices in Bath to allocate you a new practice that is well placed to meet your needs. You won’t need to register at the new practice as your records and patient information will be transferred as part of a managed process.
Once we have allocated you a new practice, you can still choose to register at a different practice. There will be time to do that before your records are transferred so you don’t need to make any decisions now.
In the meantime, you should continue to consult us at Grosvenor Place Surgery if you need to. We are still open, providing all our usual services within the limitations COVID-19 has brought to us all.
If you have any concerns about the process please email BSWCCG.feedback@nhs.net

What happens next?
To make this process as smooth as possible, the CCG won’t be transferring all our patients at the same time. Taking a gradual, managed approach means we can continue to operate effectively over the next few months and the other practices in Bath have the time they need to get the new patients settled in. You will be contacted with the details of your new Practice in due course.

We are both very sad to have to close the practice and appreciate that this will be upsetting for many of you. We are proud of our practice and the personal care we have given you over the years and have always been touched by the positive feedback and support from our patients. We will do our best to make sure you continue to receive the care you need into the future.

Yours sincerely,

Drs Jane Davidson & Nicole Howse

Frequently asked questions – please click on the link below

FAQs closure

Newsletter Nov 2020 – please click on the link below

Newsletter Nov V 6 2020