Mrs Helen Harris
Our Practice Manager is responsible for all aspects of practice administration and management.
In order to ensure the smooth running of the practice Helen is always looking for ways to develop the surgery and improve services for patients. She will be happy to receive any comments, complaints or suggestions that you may have to help us provide the best service possible.
Helen also manages No18 Surgery in also in Bath.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.